Contact Us
Visit our gallery, schedule a private consultation, or inquire about our bespoke design services.
Private Consultations
For interior designers, collectors, and clients with specific requirements, we offer personalized consultations to help you find or commission the perfect carpet for your space.
Schedule a ConsultationFrequently Asked Questions
How do I purchase a carpet from Mehreen Carpets?
Browse our online catalogue and contact us through the inquiry form or schedule a private consultation. Our team will guide you through the selection and purchase process. Online checkout will be available soon.
Do you offer international shipping?
Yes, we ship internationally for most carpets. Shipping fees and delivery timelines will be confirmed during your consultation or inquiry. We take great care to ensure your carpet arrives safely, wherever you are.
Can I request a custom or bespoke carpet design?
Absolutely! We specialize in bespoke carpet design. Schedule a private consultation to discuss your vision, colors, and dimensions with our expert team. We'll guide you through every step of the process.
How do I care for and maintain my carpet?
We recommend regular gentle vacuuming and immediate attention to spills. For deep cleaning, consult a professional experienced with fine carpets. Our team is happy to advise you on specific care instructions for your purchase.
What is your return or exchange policy?
We want you to be delighted with your carpet. If you have any concerns after delivery, please contact us within 7 days. Returns and exchanges are handled on a case-by-case basis to ensure your satisfaction.
Do you provide certificates of authenticity for your carpets?
Yes, all our authentic hand-knotted and hand-woven carpets come with a certificate of authenticity. This certificate includes details about the carpet's origin, materials, and craftsmanship, ensuring you receive a genuine Mehreen Carpet.